I found Harry to be an exceptionally committed and values-driven leader, consistently placing the needs and outcomes of young people at the centre of his work. He demonstrates a strong ability to balance high expectations for service delivery with the maintenance of positive, respectful relationships with both young people and staff. Harry approaches challenges with creativity and a willingness to think beyond conventional approaches, continually seeking improvement. He is not content with achieving a standard of “good”, as he is driven by a clear ambition for excellence, which is evident in both his professional practice and his leadership style.